Contact Us

contact us by phone or emailContact Us

To better meet your needs please specify in all correspondence which branch you primarily visit or plan to visit.

Please remember to keep your private information private! We will never ask for your account or other information in an e-mail.

To protect your account, please do not ever send your account number or social security number to us through email. If you will, send us your phone number and a good time to call you back and we will be glad to help you.

Please send all mail correspondence to the following address:
Post Office Box 520
Gilmer, Texas 75644

For branch locations, hours of operation, address and general contact information please click here.

Do you have a question about your account or want to inquire about one of our products? Call or write to us any time.

General Contacts

Customer Service Banking Center
Toll Free: 1-844-4My-BANK (844-469-2265)

206 US Hwy 271 N, Gilmer, TX 75644

Loan Department
Fax: 903-636-5649

Bookkeeping Department
Fax: 903-843-4129

Deposit Products
Fax: 903-843-4182

Telephone Banking
Toll Free: 888-362-4456
Local: 903-843-4111

Report a Lost or Stolen Visa Debit Card
903-843-4100 – during banking hours
1-800-791-2525 – 24 hours a day